Customer Reviews & Stories for Gelormini's Auto Repair in New Providence, NJ
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Customer Reviews & Stories
I highly recommend Gelormini auto repair. Excellent professional and trustworthy service!
Friendly and helpful local repair shop. We have been very satisfied with service here.
Mike and his crew have taken excellent care of all my cars over the past 20+ years. Mike is honest, an expert in all things automotive and professional, in addition to being a nice person. If, during a lube and oil job, Mike notices something that needs to be done, I know I can trust him 100% and give him green light. The work performed in his shop is always topnotch and the price fair. I'd be remiss not to mention Becky, who is "manning" the office on most days. She is personable, knowledgeable, efficient, and a delight to interact with. I highly recommend Gelorminiís Automotive to my family and friends, and to anyone else in search of reliable, honest and fair priced service for their cars.
Great mechanics, they saved my car many times. I can't thank them enough.
I have been going to Gelormini's for several years. Mike and his staff have been truly professional, courteous, patient, and honest. II would recommend Gelormini's to the endth degree---great people!!
Had a bolt in my tire - They got me in and out in ten minutes. Very friendly and easy process. They made an extra effort to take care of it right away.
Mike at Gelormini was extremely helpful. I asked them to look at a used car I was thinking of buying. Mike's advice fit what I read online about buying used cars. They took it for a test drive and looked it over, and answered my questions. He was very helpful explaining what a mechanic can and can't tell about a car. He said the car didn't have any major problems, as we expected for a new-ish Corolla, although he said if it was repaired at a good body shop, they wouldn't be able to tell if it was in an accident. Also after they looked it over, he said there was no charge, which was very nice!
When I went back to the dealer, I discovered there was an accident on the Carfax report, which I think had shown up during the weeks between when I had first looked at the Carfax and when I was about to buy the car. I called Mike back for advice and he explained the accident on the Carfax would make the car worth less, so I decided not to buy it.
I have been taking my cars to Gelormini's for 30 years. Mike is honest and knowledgeable. If you're looking for great, reliable service this is the place to go.
My colleagues referred me to Mike Gelormini. The appointment process was seamless. Mike promised to have my car by lunchtime, and he delivered on his commitment. He did an oil change, changed light bulbs, and cleaned the dust out the engine. His service was A+. I will be bringing back my cars for future services.
If you are trying to find the place, enter the driveway from Passaic Street between the stores Colonial Appliance and Investors Bank.
I got my state inspection done today. They charged me $75. I recently moved my driver license to the State and I checked Yelp for a good recommendation for auto shop.
I found Gelormini Auto Repair shop here at New Providence. I called and Mike picked up. He told me there're hundreds of shops near me who can do the state inspection. That's not a typical feedback I usually hear. That's why I feel I found a good shop.
I need to drive 15 miles to Gelormini. The word was done within half an hour. At the time I was there, the credit card machine was down and I didn't have cash with me. So I walked across street to ATM. That I felt a little frustrated. But I saw him trying to call and fix the machine problem when I came back, I felt satisfied.
Above all, I recommend Gelormini. That's why I give them my 5-star rating. And I will come back to do business with them again. Thank you.
A hidden gem located in New Providence, NJ, tucked away behind the Village Shopping Plaza. Mike and his staff are always friendly, informationiive and knowledgeable about the cars that they service. I have been doing business with Mike for 12 years and am never disappointed with the service. Your car is in good hands with Gelormini.
Our 16 year old van just turned 200,000 miles. Couldn't have done it without the TLC from Gelormini's Automotive Service!
I am a long time customer of Gelormini Auto because I appreciate Mike's honest decision making and being involved in the decision. I like to be an educated consumer and Mike gives me the customer service that I would not get somewhere else. To demonstrate, Mike was very gracious when I needed help with my Electric Car Conversion project. He extended his knowledge and was key in completing the project.
After disappointing experiences with other local mechanics, I began using Gelormini Auto several years ago. I have always been 100% satisfied. Mike and his staff are conscientious, honest and reliable. Work is top quality, and repairs are done right the first time. If you believe in making informed, intelligent investments in your automobile maintenance and repair, go to Gelormini first!
HIGHLY RECOMMENDED!!! Fantastic customer service and extremely skilled technicians. As I read the reviews below, you will always be able to find somebody cheaper or find somebody who will tell you what you want to hear, but you will NOT find a more trust worthy and honest shop anywhere in our area. HIGHLY RECOMMENDED!!!
Very friendly staff, and helped me in every way, bought a used car off AutoWorld and was a pile of junk but they pointed out what was necessary to get the car running smoothly. Good job on inspection, just was a little pricey but overall very good!
I have owned several (much) older cars over the past decade, and Gelormini's has kept me on the road with all of them. One of my sedans was so old some parts were impossible to find and several parts had to be customized to keep me road worthy.
Also, Gelormini's has helped me by suggesting preventive procedures and advised against doing unnecessary work in order to save money in the long run.
Two things that really impressed me during my last visit:
1. The fact that the technician came in on Sunday, his day off, to finish up my repairs, so that I could start my vacation as planned!
2. The bright orange sticker affixed to my completed repair order stating, "If you are not completely satisfied for any reason with the services that have been performed on your vehicle, please contact me, Mike Gelormini, on my cell phone. Your satisfaction is my #1 concern." Just knowing that this very personal connection directly to Mike was available made his concern sincere and genuine to me. Even better was the fact that I had no reason to make use of the phone number!
I used to worry about sending my car to the mechanics before I met Mike, but now I know it will be done right the first time; I will not let anyone else work on my car!
Summit, New Jersey
I have been a customer of Mike Gelormini and Gelormini's Auto Repair for well over 15 years. During those 15 years, mechanics have come and gone, prices have changed, and the economy has gone from extremely prosperous, to extremely volatile.
What has NEVER changed is the consistent, caring and professional service that this garage delivers every single time. I must say, that I don't know anything about cars; I am the typical man that needs the car to start in the morning, perform all day and not give me any trouble. The guys at Gelormini's are well aware of my lack of knowledge; however, I trust their input and direction implicitly. I absolutely, positively know that I will never be taken advantage of and that the work will be performed with the utmost care and delivered when promised at a reasonable and fair price. Who can ask for anything more these days?
Through the years, I have recommended friends, family, and neighbors to Gelormini's and ALL have responded the same way. They simply say thank you, because they too are now being treated with the same professionalism and courtesy that I have become accustomed to, the simple things that still matter so much in life.
Thank you so much for your excellent customer service. You took the time out of your busy day to accommodate us and we really appreciate it! Thank you so much and we hope to use your shop again.
I've been going to Gelormini's for many years, and have always been highly satisfied with the quality of service Mike and his team provide. My cars are always fixed right the first time and are ready when promised. Gelormini's eliminates the frustration and guesswork I've experienced at other mechanics!
Mike and his staff are proactive and have kept my cars running great, and have never recommended an unneeded repair. My 15 year-old Toyota remains reliable due to the knowledge and service Mike and his staff have provided. There's no reason to take your cars anywhere else!
I cannot say enough things about Gelormini's! I recently bought out the lease on my vehicle and had always taken it to the dealership to be serviced while I was still under my lease since most basic maintenance services were included in my monthly payment. When I called the dealership to quote out the most recent services that I needed, they quoted almost $450. I decided right there and then I was going to seek some other costs out from more independent shops, and Gelormini's immediately came to mind. Why? in 2016 I took my old 2002 Chevy Cavalier to have an emissions check done since I was having some issues with my gas cap not sealing properly. Not long after dropping my car off, they called me to advise me that the frame of my car was nearly rusted out and they were very worried about my safety driving it! As soon as I came in to pick my car up they walked me through the issues, showing me photos so that I knew what the exact issues were. I was so touched that they were so concerned about me, and they even went as far as recommending local dealerships to work with to get a new vehicle. When I called to get a quote not only was Becky kind and friendly on the phone, but she gave me a rough estimate of the costs and they were FAR cheaper than the dealership, almost $150 less! Between the past great experience and the cost, I was sold and booked my appointment. Becky was wonderful when I dropped my car off, and Mike even remembered my old car when asked if I had been to their shop before and said I had but it had been a long time ago! The friendliness of the staff is wonderful here - they treat you like a person, almost a family member - not like another appointment in the book like I've experienced at the former dealership. I am sold on being a Gelormini's customer as long as I live in the area and as long as they are open!
Google User Review
Always thoughtful work
Google User Review
Excellent customer service, very professional, highly recommend!
Google User Review